Shipping & Returns Policy

Shipping Policy

We provide free shipping to all customers on the terms that the minimum order requirement is met. The minimum order requirement is region based, the requirements are:

UK - £150+
Europe - £300+
Rest of the world - £500+

For the rest of the world we send all items by courier, on average they take 7 working days to reach most countries.  

Refunds/Returns 

If you cancel your order prior to shipment then you will be refunded the full amount including any shipping charges. Please note that it can take +5 working days for the funds to appear back in your bank account, this is something we have no control over.  

If your item has already shipped then you will need to notify us within 14 days of receiving your order and then return the item to us (at your cost), we can then refund the cost of the item but not the original shipping cost.  

Duty/Brexit

If your delivery address is in the UK there will be no duty/charges added to your order.

If your delivery address is in the USA, EU or anywhere else, Fanattik will take care of all import duties so the price you see is the price you pay.

VAT is deducted at check out.